Xfinity App not working on Firestick I have a couple of TVs with Amazon Firesticks for streaming. As of October 2025 (probably after software updates), the Xfinity Stream app does not work anymore. For live channels, the app keeps buffering and does not show any content. For recordings, it does not play any of them.
The problem appears to be a firmware change in the "Select" version of the 4k Firestick, that Xfinity is sensitive to but the16 other streaming apps we use, are not. We found an older HD Firestick on Amazon and no longer have the problem. Xfinity better fix this when we get our 4k TV, or they will be dropped.
Xfinity app on Amazon firestick, channels CNN & Fox news don't play issue started this afternoon (6/19/25) has been working w/o issue all along before this afternoon. running Xfinity app on a Amazon fire stick not on my home network. All other channels I tried that are labeled "TV GO" channels work.
Xfinity app on Amazon firestick, channels CNN & Fox news don't play ...
I also tried a complete Firestick factory reset; even that didn't work. All the other apps on the Firestick work fine. The Xfinity stream app always loses the "handshake" required to permit the stream to be displayed if the TV is turned off, or if too much time elapses since the Firestick was restarted (even if the TV is left on.)
Hey there, @drinkcoke. We wanted to follow up with you to see if you've had any success locating the Favorites section in the Xfinity Stream app on your newest Firestick? Is it possible the new Firestick just needed the Favorites section to be set?