Discover the step-by-step process to change or reset your Windows password if you've lost or forgotten it. This guide will help you regain access to your Windows account quickly and securely.
The steps below describe how to change a known password for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead.
Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
If you forgot your work or school password or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password.
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Important: To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.
Reset steps You can reset your PC when you are signed in to Windows or from the Windows Recovery Environment (Windows RE).
Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.
How to complete the Microsoft account recovery form Step 1: Ensure you have a working email for Microsoft account recovery You'll need a working email account that you can access. We'll use this account to send you information about your request. You can use any active email account, even one belonging to a friend or relative. If you don't have another email account that you can access, you ...