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  • Check your junk email settings and folder and make sure they are not blocking or marking the emails you want to receive as junk. You can adjust your junk email settings by going to Settings > View all Outlook settings > Mail > Junk email.

Hi there Sue A, I am Lumie and I would love to help you today. The problem with spam has been growing recently. It looks like Microsoft is trying to do something about this. We'll have to wait and see. I am very sorry to hear that you have been the victim of this spam. You can try blocking their domains: Select the Settings > Mail > Junk Email button. If you want to block an email address ...

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i am not showing my inbox or junk mail headings. for some reason my daily routine checking through the headings has gone. i restored Micro soft with a new password on request for some reason and now my outlook headigs for inbox and junkmail have disappeared.

Hi, We are using office365 email id to send notifications for an ERP application but those emails are going into junk folder for recipients. What is the fix for that? Thanks Shahzad Ayub

Emails from an application using office365 account are going to junk ...

The Junk E-mail Filter in Outlook identifies messages that are likely junk and moves them to the Junk E-mail folder. You can easily change the level of junk email protection or automatically delete junk email.

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Mark as Spam or Junk: Most email clients, including Outlook, have a feature to mark emails as spam or junk. This helps your email provider's spam filter learn to recognize such emails in the future.

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