Hi Mia, To specifically answer your question: the proper image size for a logo in a SharePoint online site is 180px wide by 64px high. Image format is commonly .png (since it supports an alpha channel/transparency), but I don't believe that's a firm requirement. I hope that helps! - Sean
Logo and Brand Guidelines Here are a few resources to help you find and use the right images in Office 365. Office 365 Microsoft Office Pressroom Image Gallery Logos and Image Gallery, Office Microsoft Logo Guidelines (Legal Resources) Microsoft News Center (PR Guidelines and Resources) FastTrack Templates and Resource Center downloads. Office ...
I have managed to get the logo thumbnail to stick today by going to Site assets, deleting the existing "siteIcon.jpg " and then quickly uploading a new logo with the same file name and extension in Change the look > Header > Change site logo thumbnail. Bit of a phaff but it's sticking so far! Pngs are working for the site logo. Best wishes ...
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