If your camera stops working, it can disrupt video calls, online meetings, and other activities that rely on camera. Common causes include missing drivers after a recent update, antivirus software blocking the camera, restrictive privacy settings, or issues with the app you're trying to use. This article provides a step-by-step guide to help you troubleshoot and resolve camera problems effectively. Run the Windows camera troubleshooter If you are using a Windows 11 device, start by running ...
On Windows 10: Start > Settings > Update & Security > Troubleshoot > under Find and fix other problems, select Camera > Run the troubleshooter. If the camera still shows as blocked or does not display video after these steps, test with another app again and then contact device support, as it may be a hardware issue.
If you are having trouble with the camera in Microsoft Teams, we have some suggestions to help you get back on track. Solutions include: closing camera-related apps, updating device drivers, checking privacy settings.
Test the camera in the built‑in Camera app This checks if the problem is Windows or a specific meeting app. Open Start > Camera. If asked, allow access to the camera. Check if the preview works and stays on. If the camera works here but not in meetings, the issue is with the meeting app’s settings. Check for Windows and driver updates
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