Good morning, all. My PNC Bank accounts have not downloaded any transactions since 2/23/2026. I am using Direct Connect.
PNC bank did a major upgrade over the weekend, and now no transactions are coming into Quicken. I can see new transactions on the PNC site, but 0 transactions have been downloaded from PNC into Quicken since Friday.
Received this OL-297-A error now for the last two days with PNC Bank. All of my other accounts are connecting and downloading just fine.
For several days I have not been able to "connect" to PNC Bank to have my accounts updated in Quicken.
I've been doing online updates to PNC bank without any issues up until about a month ago.
But for the specific accounts below the PNC Bank - Direct Connect FI on the right side it clearly showed there is an issue with the downloads because of the 10/13/2025 last data date.
PNC Bank provides our account information to a third party company called Direct Connect and Quicken downloads our account information from Direct Connect, not PNC.
regarding this PNC Bank issue, I tried on my own today, and I was able to connect my four PNC accounts with "PNC Bank - Direct Connect". I was able to authorize successfully on the web, at last! Perhaps this means they actually have resolved the issue, since I didn't run into any errors, and my PNC balances are correct.
The reductions at the acquired bank’s Colorado headquarters are designed to stem “overlap.” PNC, in a statement, touted the Denver market as a strong, strategic talent base for technology at the bank.