How to Return an Item Products purchased at a Costco location need to be returned at the returns counter at any Costco warehouse. Items ordered online can be returned at any Costco warehouse -or- you can initiate a return through Costco.com. Accepted payment methods differ online and in the warehouse.
With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return. Please keep in mind that, in order to continue delivering the low prices you expect from Costco, some items ...
Select Orders & Returns. Choose the Return or Replace Items button next to the appropriate order, and follow the prompts to complete your return or replacement request. Receive your return label within the hour* or schedule a pickup (where eligible). For large items, you will be sent an email with additional instructions.
Self-Service Options Return or Cancel your Costco.com order through our website. Lower price for an item on your order? Use our Price Match Form. Update your Costco.com account and Costco Membership information. Share your Feedback.
Morning Call PA: Want to return an online order? You may be able to keep it and get a refund as well
Want to return an online order? You may be able to keep it and get a refund as well
There are some mistakes everybody makes when shopping at Costco, and it's easy to grab the wrong item or buy more than you need. However, while you can easily return things to the store for a refund, ...