Plan: Premium Country: PH Device: Spotify for Windows (64 bit) 1.2.52.442.g01893f92 Operating System: Win 11 Speaker: Edifier r1380db Issue: All of the sudden my Spotify sound in my speaker is quiet. Normally my volume is only at 20% in the application, now with that volume I cant hear my music an...
The Spotify support keeps telling me they can't tell me why my account was disabled due to security reasons and then they quickly end the conversation not letting me ask anything further. I paid for the family account and now my other family members are getting tons of ads due to the main account holder being deactivated.
It'd also be great if you can check if the issue persists with a different internet connection - a different WiFi or a hotspot from a mobile device, for example. Can you also make sure Spotify is excluded from any firewalls or anti-virus apps on your PC, as these can sometimes block access to the app and its content? Keep us posted.
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