Business Wire: Sitel Group® Releases Biennial CX Study Examining Global Consumer Expectations
MIAMI--(BUSINESS WIRE)--Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, today released its CX study “Sitel Group CX Landscape 2022: Evolution or ...
Business Wire: Sitel Adds Advanced Analytics Capabilities to Enhance Call Center Experience With Real-Time Personality Matching Technology
NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global business process outsourcing (BPO) provider, and SATMAP, a world leader in technology for matching customers to call center agents based on ...
Sitel Adds Advanced Analytics Capabilities to Enhance Call Center Experience With Real-Time Personality Matching Technology
NASHVILLE, Tenn., Dec. 2, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced plans to hire more than 11,000 new team members by the end of 2014 at customer experience ...
NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global customer care outsourcing provider, today announced an industry-leading approach to work-at-home security. Secure and SecurePlus are ...
Business Wire: Sitel Group® Wins Gold Globee® Award for Innovation in Customer Service in the 2022 Sales, Marketing, Customer Success, and Operations Awards
MIAMI--(BUSINESS WIRE)--The Globee® Awards, organizers of the world’s premier business awards and business ranking lists, has named Sitel Group® as a Gold-Award winner in the 9th Annual 2022 Sales, ...
Sitel Group® Wins Gold Globee® Award for Innovation in Customer Service in the 2022 Sales, Marketing, Customer Success, and Operations Awards
Nearshore Americas: Sitel to Lay Off Over 600 Employees in the United States
Sitel is reportedly set to cut 675 jobs at its call center in Augusta, Georgia, following the cancellation of a service contract with U.S. wireless operator Verizon. All the employees in question have ...