MassLive: Mass. Rep. Moulton seeks answers on VA cuts impact on vets' crisis line
Mass. Rep. Moulton seeks answers on VA cuts impact on vets' crisis line
Task & Purpose: Veterans Crisis Line workers juggled multiple chats and texts with veterans, watchdog says
"It's certainly not a best practice to be trying to assess two people at the same time for suicide," a former Crisis Line worker told Task & Purpose. By Patty Nieberg Published 12:12 PM ...
Veterans Crisis Line workers juggled multiple chats and texts with veterans, watchdog says
Stars and Stripes: ‘We need to be doing a better job’: Veterans crisis line overwhelmed by volume of contacts, disruptive callers
WASHINGTON — Responders at the 24-hour veterans crisis line encounter abusive callers, incessant contacts from “disruptive” callers and pressure from their own managers to answer multiple texts from ...
‘We need to be doing a better job’: Veterans crisis line overwhelmed by volume of contacts, disruptive callers
Yahoo: Veterans Crisis Line Employees Were Caught in Mass Firings. A New Bill Aims for Staff Protections.
Add Yahoo as a preferred source to see more of our stories on Google. Firing Veterans Crisis Line employees would trigger notifications to Congress under a bill being introduced by a Democratic ...
Veterans Crisis Line Employees Were Caught in Mass Firings. A New Bill Aims for Staff Protections.
Yahoo: VA crisis line workers say mission will be harmed by in-office mandate
Add Yahoo as a preferred source to see more of our stories on Google. Some workers at veterans crisis lines say in-office mandates complicate the core mission of helping veterans in dire need.