Run the Windows audio troubleshooter If you are using a Windows 11 device, start by running the automated audio troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most audio problems. If you are using an older version of Windows or a mobile device, please skip to General troubleshooting steps.
To troubleshoot audio problems in Windows 11, you can follow these steps: Check Device Manager: Open Device Manager and ensure that your audio drivers are installed and functioning properly.
If system sounds play but audio doesn’t work in some apps, app‑specific volume settings, per‑app output device selection, audio services, or audio drivers might be causing the issue. Use the steps below to restore app audio.
Check Hardware: If the problem persists, check your hardware. Ensure that your speakers or TV are functioning properly and that there are no issues with the audio output ports. By following these steps, you should be able to resolve audio output issues on your Windows 11 device and through HDMI to your smart TV.
If audio sounds distorted, crackling, or poor quality in Windows 11, audio enhancements, unsupported audio formats, driver issues, or stopped audio services may be affecting sound output. Use the steps below to restore clear audio.
If you continue to experience issues, consider checking for Windows updates or consulting the device manufacturer's support for additional troubleshooting steps.
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